Claims For Loss Or Damage

Once submitted, our dedicated team will respond to your query within 24 hours
Opening hours are 9pm to 6pm,  Monday To Friday.

PLEASE NOTE
- Claims for Loss / Damage MUST be filed within 7 days of parcel send date.
- All Claims Are Subject To The Insurance Exempt List Found Here
- Claims For Damage Will Require Photographic Evidence Of How The Package Was Received